2021

2021

Vital-esp

Vital-esp

Vital-esp

Saas

B2B

Redesign

Vital ESP has established itself as a leading knowledge management system in Taiwan, boasting an impressive client base of over 800 enterprises. As a Software as a Service (SaaS) solution, Vital ESP has been instrumental in streamlining information flow and enhancing productivity across various industries.

Vital ESP has established itself as a leading knowledge management system in Taiwan, boasting an impressive client base of over 800 enterprises. As a Software as a Service (SaaS) solution, Vital ESP has been instrumental in streamlining information flow and enhancing productivity across various industries.

As the Product designer on this project, my role encompassed several critical areas:

  • Conducted in-depth interviews with existing clients to understand pain points and gather insights

  • Analyzed user behavior patterns and preferences to inform design decisions

  • Identified key areas for improvement based on user feedback and usage data

  • Developed wireframes and prototypes to visualize new design concepts

As the Product designer on this project, my role encompassed several critical areas:

  • Conducted in-depth interviews with existing clients to understand pain points and gather insights

  • Analyzed user behavior patterns and preferences to inform design decisions

  • Identified key areas for improvement based on user feedback and usage data

  • Developed wireframes and prototypes to visualize new design concepts

As the Product designer on this project, my role encompassed several critical areas:

  • Conducted in-depth interviews with existing clients to understand pain points and gather insights

  • Analyzed user behavior patterns and preferences to inform design decisions

  • Identified key areas for improvement based on user feedback and usage data

  • Developed wireframes and prototypes to visualize new design concepts

All Works